The saving grace: we went to the outlet store a little ways down the road, and our associate there greeted us when we walked in and pointed us to the tables and desks. He let us browse as we wanted without following us around, and we went to him when we were done. He gave us his card in case we were interested in making a purchase.
Very friendly and nice staff. A pleasant shopping experience
Fast and polite. Stan was extremely knowledgeable and helpful, would gladly go back again
My parents just moved and are looking for a new dinner table. I went with my mother to take a look and we were followed by a sales associate as soon as we were pointed to where the bathroom was. We were shown many dinner tables when we stumbled across one that we loved, but it was on the pricy side and we wanted to take some time to consider it. Our sales associate ignored this when we told her and tried to push us to buy it that day or the next.
Very nice people. I plan on buying my furniture from there.
In addition, my mother has some furniture passed down from her family that got nicked in the move. She asked our associate if there was anything she could do to repair them (furniture pens, etc), and the associate kept talking about the policy regarding damage during delivery or assembly. She also cut me off when I tried to explain our situation to her. While I understand our question was not within the scope of their job requirements, I think that talking over the customer and not taking the time to listen to them is not going to make them any more interested in buying your product.
Love this furniture chain store. I have bought my bedroom set and now my livingroom couch from them. They seem to keep up with the latest fabrics and couch color trends. Customer service was great as Debbie who patiently helped us was helping me with color matching schemes and size to fit my requirements. I recommend highly!
Raymour Flanigan Furniture And Mattress Store is a US Furniture Store based in Orange, Connecticut. Raymour Flanigan Furniture And Mattress Store is located at 538 Boston Post Rd, Orange, CT 06477, USA.
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