This place is fantastic! My husband and children have been going there for the last 2 years to get all of my Pandora charms. The staff is always so polite and helpful! If you need any jewelry this is the place to go!
I had a few pieces of family jewelry appraised. Appraisals were very detailed and were completed a week before the expected date. I am very pleased with Michaels's appraisal service. Also, they offered a discount on multiple appraisals, which was a pleasant surprise.
These guys are pros. When I walked through the door, they asked if my wife and I wanted something to drink. They took the time to explain the pros and cons of their merchandise, and I found them to be knowledgeable, friendly, and upfront. They have a great selection (though maybe they could do to have a few more simple watch designs), and I didn't feel like they were pressuring me to buy anything-- on the contrary, I think they have the old school mentality of "building a relationship" with their customers. This makes the shopping experience so much more enjoyable. Drop by and you'll see what I mean!
Everyone in the store was extremely attentive and helpful. I was just going in to get my watch battery replaced but were very friendly, would definitely go again for any future jewelry needs!
PANDORA FAKE! Right before Christmas I bought three Pandora charms for $70 each, after I looked online to see if I can find them cheaper. After I receive the ones I bought online through an old Pandora dealer I decided to compare them all. Being worried I might get them confused I never took the ones I received from Michael's out of the box, I was able to see the side holograms of all of them perfect. I noticed on one of the charms I got from Michael's had an extra hologram on it. I automatically assumed the ones I got Online we're not authentic. So I decided to go to three different places I told Pandora all of which said that they had never seen the extra hologram on the Pandora that Michael's sold me but the ones I did receive Online were indeed authentic. When I went to Michael's and asked him about what the extra hologram meant and showed them the one I purchased online the woman said she's never seen anything like that on pandora. So I decided to return it now worrying it wasn't authentic and they denied my return and accused me of switching them. Meanwhile they never even came out of the box. When I asked for a manager they told me she had stepped out and took my information so she could get back to me her name is Erin. Never heard anything so I emailed her because they couldn't provide me with a contact number of any sort and had also emailed the company in which have both not gotten back to me. I was scammed and at 70 bucks a charm they should be investigated!
Michaels Jewelers Orange Ct is a US Jewelry Store based in Orange, Connecticut. Michaels Jewelers Orange Ct is located at 435 Boston Post Rd, Orange, CT 06477, USA.
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